Privacy Policy

01 — Who We Are

Next Level Spanish (“we,” “us,” or “our”) is a professional Spanish language instruction service operated by MGS 622 Holdings LLC, a company incorporated in the United States.

Our website is located at nextlevel-spanish.com, and we can be reached at:

• Email: info@nextlevel-spanish.com
• Phone: +1 (954) 448-4538

02 — Information We Collect

Information You Provide Directly

When you fill out a contact form, booking request, or inquiry on our website, we may collect:

• First and last name
• Email address
• Phone number (if provided)
• Your current Spanish proficiency level
• The program(s) you are interested in
• Any additional information you choose to share in a message field

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or URL
• Date and time of your visit

This information is collected through server logs and, if applicable, analytics tools such as Google Analytics.

03 — How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To provide information about our programs and services
• To schedule consultations and sessions
• To manage your enrollment in a program
• To send you program-related communications (e.g., session confirmations, reminders)
• To improve our website and the quality of our services
• To comply with legal obligations

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails. If we ever wish to send you promotional communications, we will ask for your explicit consent first.

04 — Legal Basis for Processing

Where applicable under the GDPR or similar legislation, we process your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill a program or service you have requested
• Legitimate interests: To respond to inquiries and manage our business operations
• Consent: Where you have explicitly agreed (e.g., opting into email communications)
• Legal obligation: Where processing is required to comply with applicable law

05 — Sharing Your Information

We do not sell, trade, or rent your personal information to any third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors that help us operate our website and services (e.g., email delivery services, website hosting providers). These providers are contractually obligated to protect your data and may only use it to provide services to us.
• Legal compliance: When required by law, court order, or other legal obligation, we may disclose your information to the appropriate authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

All third-party service providers we use are required to maintain the confidentiality and security of your information.

06 — Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with them.

Cookies We May Use

• Essential cookies: Necessary for the website to function (e.g., session management). These cannot be disabled.
• Analytics cookies: Used to understand how visitors use our website (e.g., Google Analytics).
• Functional cookies: Remember your preferences to improve your experience.

Your Cookie Choices

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Most browsers provide cookie settings under their Privacy or Security options.

If we use Google Analytics, you may opt out via the Google Analytics Opt-out Browser Add-on.

07 — Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law.

• Contact form submissions: retained for up to 24 months after your last interaction with us
• Client records (enrolled students): retained for the duration of your program plus 5 years for accounting and legal purposes
• Website analytics data: typically retained for 26 months

Once data is no longer needed for these purposes, it will be securely deleted or anonymized.

08 — Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to our use of your data for legitimate interests or direct marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@nextlevel-spanish.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

If you are located in the EEA, you also have the right to lodge a complaint with your local supervisory authority. If you are a California resident, you may have additional rights under the CCPA.

09 — Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately at info@nextlevel-spanish.com and we will delete it promptly.

10 — Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure hosting on reputable servers
• Access controls limiting who can view personal data
• Regular review of our security practices

No method of data transmission over the Internet is 100% secure. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you as required by applicable law.

11 — Third-Party Links

Our website may contain links to third-party websites, such as online platforms used for sessions (e.g., Zoom, Google Meet). These websites operate independently and have their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies before providing any personal information.

12 — Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

13 — Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: